We are very happy with the flooring that Floor Coverings International Binghamton installed in our home. They were timely, extremely neat and did a great job.
Mark and his apprentice were very professional, very detailed about his work, treated the flooring like it was his own home, very grateful and satisfied. Thanks for the great experience!
Excellent service, pleasing customer interaction. No pressure in the decision making process. The entire team, from sales to installation were exceptional in their role and respectful throughout the encounter.
The products are top quality and the service was personal and very professional.
The service. Staff is great
Debi and Alan Mara
wanted to charge me extra for not being able to get the water turned off without breaking the valve. Initially, I was told that the valve was broken, so I thought they broke it, but in fact they were planning for the fact that it would probably be broken. Initially did not tell me that the plumber that they were using (and the one they were going to call to come out in an emergency basis) was also coming back the next day as part of the process. If I would have went along with this, it would have cost me an additional $ 175 or so to use the same guy who was coming out the next day anyway...by him coming out a day early, in addition to the next day.
Working with Ann made remodeling our kitchen FUN and painless. She had great suggestions and listened to my preferences too. She is professional, confident and is a good friend too -so I am happy to give their company my highest recommendations!! My husband Joe even said, “if we had not done this with Ann, I don’t think we would have done it! At all. She really made it easy!” We love the new space we have now and are so very happy that we made the updates! It looks fantastic!”
Not enough communication about install. I thought I had everything ready, only to be told to move even more - I paid extra for furniture moving. I was surprised how it was handled.
We were very happy with the entire process. The salesman was very knowledgeable and provided us with good information in which to make our decision. The entire process went very quickly and the guy that installed the floor did a great job. He was on time and respectful of our property. We love our new floor and would definitely use your company again for future projects! Mary Jo
See my review on Home Advisor.